Lists of significant Quality Assurance Certifications, particularly for the Software Industry and cyber security maturity are provided in this post. Software service-based businesses typically require certifications to demonstrate their software capabilities in order to win projects and gain the confidence of their clients. Before providing the quality certificate, the certifying bodies verify that the company adheres to the certification requirements. The purpose and important details of these certificates are covered in the remaining portion of the post.
1. ISO 27001 / BS 7799 – International Standard for Quality Management System (QMS)
The standard defined for an information security management system is ISO/IEC 27001. (ISMS). According to ISO 27001’s mission statement “It provides a model for establishing, implementing, operating, monitoring, reviewing, maintaining and enhancing an information security management system,” . The ISO 27000 family also offers ISO 27002, ISO 27003, ISO 27004, ISO 27005, ISO 27006, and ISO 27007 certifications.
Some of the major key factors in ISO 27001 certification are:
- Security Policy
- Security Organization
- Access Classification and Control
- Personnel Security
- Physical and Environmental Security
- Communications and Operations Management
- System Development and Maintenance
- Access Control
- Business Continuity
- Compliance
- and more…
2. ISO 20000 – Information Technology Service Management system (ITSM)
The requirements for an Information Technology Service Management (ITSM) system are outlined in ISO 20000. In addition, it is regarded as the first global standard for service management. ISO/IEC 20000-1:2005, ISO/IEC 20000-1:2011, ISO/IEC 20000-2:2012, and ISO 20000-1 are among the various versions of ISO 20000.
Following are the major considerations for ISO 20000 certification.
- Problem Management
- Incident Management
- Change Management
- Management of Ticketing Service Requests
3. ISO 9001 – International Standard for Quality Management System (QMS)
A formalized Quality Management System and an internal auditing process are requirements of ISO 9001. Work instructions, procedures, and processes are included in the paperwork. It guarantees that quality is continually raised. Following ISO 9001 and specific to a particular industry type are the following other relevant certifications from the ISO 9000 family: ISO 13485 (Medical Devices), ISO 17582 (Electoral organizations at all levels of government), ISO 18091 (Local government), ISO/TS 22163 (Business management system requirements for rail organizations), ISO/TS 29001 (Petroleum, petrochemical, and natural gas industries), and ISO/IEC 90003. (Software engineering).
Following are the major considerations for ISO 9001 certification.
- Management of the Quality
- Management System
- Product Realization
- Resource Management
- Measurement, Analysis, and Improvement
4. Capability Maturity Model Integration – CMMI
The Software Engineering Institute at Carnegie Mellon University created the CMMI model. A Project and Process Management System must be documented. The CMMI defines Initial, Managed, Defined, Quantitatively Managed, and Optimizing as the various process maturity stages. The company is eligible to apply for CMMI levels 2, 3, and 4.
The following list includes the main criteria for CMMI certification.
- Project Management
- Process Management
- Support
- Engineering
Different levels in CMMI models are:
Level 1- Initial Level: The processes are erratic, poorly controlled, and reactive.
Level 2 – Managed: The process is frequently reactive and characterized by projects.
Level 3 – Defined: Proactive and with a defined process for the organization.
Level 4 – Quantitatively Managed – The process is measured and controlled.
Level 5 – Optimizing – The focus is on process improvement.
5. People Capability Maturity Model (PCMM)
People Capability Maturity Model (PCMM) is a framework that assists the company in successfully addressing its important people’s concerns . The PCMM provides organizations with recommendations for improving their processes for managing and developing their workforces based on the most recent research in areas like human resources, knowledge management, and organizational development. PCMM focuses on following sectors.
- Professional Training
- Mentoring
- Continuous Improvement
